Make Time Count

Enabling Multi-Agency & Community Collaboration

Connecting Partners.
Helping People.
Improving Outcomes.

A single AI-enabled platform, co-designed with local authorities, police and probation. Helps your agency collaborate seamlessly with partners to deliver tailored support to users. Prevent earlier, divert smarter, rehabilitate effectively and build safer communities.

Hands joined together representing collaboration in justice
146

Avg. minutes saved, per case

5,000+

New users supported monthly

ISO 27001 / GDPR

Fully certified, secure and compliant platform

Why Make Time Count

A smarter approach to a stretched system.

Current public services struggle with rising costs, overstretched staff and seemingly endless demand. Our secure platform and mobile apps empower your staff and partners to deliver services more efficiently — improving outcomes while saving time and money. Our ethical approach to AI supports your staff, it surfaces information, suggests pathways and flags risk. Every decision remains with the practitioner. Always.

  • Streamlined workflows — replace disparate Excel lists, Word forms and ineffective status meetings
  • Data-driven decisions for better resource allocation
  • Effective referral management and transparency of progress
  • Enhanced community engagement and trust
  • Time saved for your staff & partners = more time to help those in need
  • Multi-agency collaboration — by design
Make Time Count mobile app on a phone

Trusted partner

Certified for your most sensitive data.

Co-designed with public sector and community partners. We've grown up in this space and understand the sensitivities of the data we manage — and are certified to the standards the public sector demands. Our dedication to innovation has been rewarded with multiple grant successes to develop our solution.

ISO 27001:2022
Cyber Essentials
JOSCAR Registered
Innovate UK
ACE — Home Office
Police STAR Grant

Great software, great partners

The Journey

Our founder's first exposure to Criminal Justice was as a Special Advisor to London Probation in 2018. His shock at the way the system isn't working for those working in it or being supported by it left a profound effect and burning desire to help.

Cups of tea with offenders in cemeteries on unpaid work projects revealed time wasted, pointless interventions and sometimes unfair treatment. In probation offices, we recorded staff spending half their week on admin tasks not actually helping people. Spending up to an hour to refer somebody and then never knowing whether they actually turned up or whether the intervention was right for them.

We built Make Time Count because we witnessed first hand what happens when the system isn't joined up. Good people, doing difficult jobs, working with incomplete information, duplicating effort and sometimes missing the moment that could have changed everything. We knew technology could help.

We built our solution with the people that work in this sector and those requiring support and rehabilitation from it.

We choose to create this as a social enterprise and dedicate 51% of profits to help those impacted by the justice system start their own business because we recognised that there was talent out there.

Testimonials

What they've said about us

A project of immense societal value.
Innovate UK
Nobody has anything like you guys.
US Client
Get this right, you'll transform policing.
Police Project Sponsor
My staff are loving the platform.
Client Service Delivery Manager
Gamechanger.
Probation Project Sponsor

From the blog

News & articles.

All news →

28 Nov

Digital Tools for OOCR: Discover Your Force's Opportunity

Data published by Transform Justice UK highlights the use of out-of-court resolutions across England and Wales.

23 Jul

The Independent Review of the Criminal Courts: A Pivotal Moment for Diversion

By Jonathan Ley, Founder & CEO, Make Time Count Today.

11 Jun

The Independent Sentencing Review: A Welcome Focus on Modernising Justice

By Jonathan Ley, Founder & CEO, Make Time Count Today.

Ready to transform your service delivery?

Book a tailored demo and see how Make Time Count can optimise your organisation and the partners you work with.