The Platform
One platform. Every workflow. Every agency.
A multi-tenant SaaS case management platform with web portal and native iOS / Android apps — co-designed with police and probation.
Web portal for staff & partners
Manage the end-to-end process. Configurable workflows, role-based access and full audit trail across every agency.
Native app for staff
Officers and practitioners stay updated in real time, away from a PC. Voice-to-text incident capture, mobile authorisations and check-ins.
Native app for end users
Conditions, calendar, reminders, documents, chat, self-referral and check-in — all in one place for victims and offenders.
Modules
Modular by design. Configurable by sector.
Turn modules on as you need them. Every workflow is configurable per force, per authority or per partner — without re-keying or losing the audit trail.
OoCR / Case Workflow
On-street incident creation with voice-to-text, eligibility screening, authorisation workflows, needs assessment (simple + full), recommended conditions and full audit trail.
One-click Referrals
Templated conditions linked to service partners. Refer offenders, signpost for wellbeing, and book directly onto partner sessions — no re-keying.
Condition Management
Live oversight of compliance, attendance and breaches. Reduce risk, reduce fines, reduce downstream court workload.
Calendar & Reminders
Shared calendar across officers, partners and end users. Outlook sync, automated reminders and one-click reschedule.
Partner Onboarding Portal
Onboard your entire supply chain with per-partner and per-staff T&C sign-up, and forced recertification on updates.
Intervention & Staff Scheduling
Searchable database of thousands of providers, H&S checks, job board with local alerts and staff scheduling that cuts agency spend.
Dashboards & Power BI
Operational dashboards by team or officer, plus Power BI connectivity for deep insight on decisions, bottlenecks and outcomes.
Secure Messaging & Surveys
In-platform chat, announcements, end-user surveys and 360° feedback on every interaction.
Documents & E-signature
Shared document store, e-signature declarations, video T&Cs and a single case file across every agency involved.
Know My Rights
Role-aware rights and obligations surfaced to victims, offenders and witnesses — clear, accessible and at the right moment.
Notifications & Check-ins
Push notifications, appointment reminders, self check-in and proof of attendance — all from the native app.
Security & Audit
Multi-tenant SaaS with RBAC, full audit logging on every key table, file scanning and tightly controlled production access.
For end users
Victims, offenders and witnesses
- Everything in one place — calendar, chat, conditions, documents
- A voice in the process via surveys and feedback
- Proof of attendance and engagement
- Self-referral and connection to local help
- Fewer fines, breaches and recalls
For officers & partners
Less admin. Better outcomes.
- Decisions made on the street with confidence
- One-click referrals across an entire supply chain
- Real-time partner updates — no more chasing
- Defensible, consistent, evidence-based decisions
- Dashboards and Power BI for continuous improvement
Security & compliance
Built for the most sensitive data in the country.
Multi-tenant SaaS with role-based access control, full audit logging on every key table, file scanning, OWASP dependency checks, monthly security retests and tightly controlled production access. Defined RPO and RTO with no downtime on releases.
See the platform in action.
We'll tailor the demo to your sector, your workflows and the partners you want to bring in.