Make Time Count

For Local Authorities — Community+

Community+ enables collaboration between local authorities, agencies and partners. Reducing harm and making every intervention count.

A shared operating picture for local authorities and partners — turning community safety strategy into joined-up, measurable delivery.

When collaboration breaks down, risk escalates

Same people. Same families. Same places. Different systems.

Individually, each agency may hold one part of the picture. But when those pieces are not brought together quickly and meaningfully, patterns are missed, risk escalates and opportunities to intervene earlier are lost. In the most serious cases, a lack of joined-up working can contribute to avoidable harm — and sometimes tragedy.

Community+ is designed to close that gap. It gives local authorities and partners a shared operating picture, helping teams identify connected risks, coordinate action and make sure the right people are involved at the right time.

One person. Many views.

Each partner sees one part of the picture.

Community+ brings those views together — turning fragmented intelligence into a shared understanding of risk and need.

Housing may see

tenancy breakdown

Schools may see

absence, exclusion or behavioural change

Police may see

repeat incidents

Youth services may see

exploitation risk

Health may see

trauma, addiction or mental health need

Voluntary sector may see

the human story behind the data

Fragmented informationShared understanding
Duplicated referralsCoordinated support
Late escalationEarlier intervention
Individual agency activityCollective responsibility

Built for modern community safety partnerships

From fragmented partner activity to multi-agency coordinated local delivery.

Community+ supports improved outcomes for local authorities, community safety teams and their partners.

Real time collaboration

A single, shared view of people, needs, risks, actions and outcomes — reducing duplication and ensuring the right services are involved at the right time. Reduces repeat referrals and re-traumatisation.

Reduced harm

Identify vulnerability, repeat victimisation, escalating ASB, housing-related risk and unmet need earlier — supporting timely intervention before problems become serious.

Improved support

Assess information once, share appropriately and avoid repeatedly asking people to retell difficult experiences — a more trauma-informed, user-centred approach. Less admin overhead means more time supporting those in need.

Reduced demand

Better coordination and referral pathways reduce avoidable escalation, repeat contact and inefficient handoffs between agencies.

From partnership ambition to operational delivery

Turning community safety strategy into practical multi-agency delivery.

Earlier identification of risk and need

Bring together information about individuals, families, locations, incidents, referrals and support needs for a clearer picture of vulnerability and repeat demand.

Shared assessments and smarter referrals

Needs assessments that can be shared and updated by authorised partners — avoiding duplication and supporting more appropriate referrals.

Coordinated local intervention

Manage notes, documents, actions, referrals, support plans and follow-up activity in one place so every intervention is owned, tracked and progressed.

Supporting multi-agency collaboration

Designed for the reality of local partnership working.

Community+ creates one shared operating picture — helping partners move from siloed activity to coordinated community problem solving.

Connecting partners across

Community safety partnershipsAnti-social behaviour teamsHousing & tenancy enforcementYouth offending & youth supportViolence reduction partnershipsSafeguarding partnersEducation & SEND partnersVoluntary & community sectorPolice, probation & healthVictim support & reoffending partnerships

Better information. Better decisions. Better outcomes.

What Community+ supports.

Single view of identity

A clearer shared view of the person, household, location or case — reducing confusion and duplication across services.

Shared needs assessment

Capture needs, risks, strengths and support requirements in a format authorised partners can update.

Automated referral suggestions

Identify appropriate local services based on need, risk, eligibility and available support pathways.

Warning flags & risk indicators

Share key risk information with authorised partners so teams respond safely, consistently and appropriately.

Action & outcome tracking

Record referrals, engagement, attendance, support activity and outcomes across partners.

Strategic visibility

Insight for local leaders into demand, service gaps, partnership performance and the impact of interventions.

Community+ in practice

One platform. Every local authority use case.

Anti-social behaviour

Manage complainants, perpetrators, locations, risk, warnings, acceptable behaviour contracts, civil orders, partner actions and support referrals in one place.

Housing & tenancy intervention

Coordinate interventions around tenancy sustainment, nuisance, vulnerability, enforcement and support needs.

Youth support & diversion

Identify young people at risk of harm, exploitation, exclusion or offending. Coordinate referrals with schools, youth services, police, VRUs and the voluntary sector.

Community safety partnerships

Give CSPs a shared view of local priorities, repeat demand, partnership activity and progress against community safety objectives.

Victim & vulnerability support

Identify vulnerable victims, repeat callers and people affected by ongoing harm — then coordinate the right support across local services.

SEND & family support

Help partners understand wider needs around education, family circumstances, vulnerability and support pathways.

Community Command

A shared view of need, action and impact.

Community Command gives leaders and practitioners a single view of partnership activity across people, households, cohorts, places and services — and helps answer the questions that matter:

?Who is at risk?
?What support has already been offered?
?Which partners are involved?
?What actions are outstanding?
?Where is demand repeating?
?Which services are making a difference?
?Where are the gaps in local provision?
?What outcomes have been achieved?

Why local authorities choose Make Time Count

Not just a referral system. A practical partnership command capability for safer communities.

We turn complex multi-agency work into clear, manageable and measurable activity.

  • Improve collaboration across statutory and voluntary partners
  • Reduce duplication and repeated assessments
  • Coordinate support around people, families and places
  • Improve referral pathways into local services
  • Track actions, attendance, engagement and outcomes
  • Support safer, more consistent decision-making
  • Evidence the impact of community safety and prevention work
  • Reduce demand by acting earlier and working smarter

Make Time Count with Community+

Ready to strengthen your community safety capability?

Speak to Make Time Count about how Community+ can support your local authority, community safety partnership and wider local delivery model.