Make Time Count

For Prisons & Probation — Rehabilitation+

From sentence to stability — one connected pathway.

Connect prisons, probation and community partners around every person leaving custody or serving a sentence in the community.

Why Rehabilitation+

A connected digital operating model for reducing reoffending.

Rehabilitation+ gives prisons, probation teams and delivery partners a single secure platform to plan release, coordinate through-the-gate support, manage unpaid work, connect people to local services and evidence outcomes.

From pre-release preparation to long-term community stability, the platform helps teams reduce admin, strengthen engagement and build a clearer path away from reoffending. Successful rehabilitation depends on timing, trust and coordination — Rehabilitation+ brings the pathway together.

One platform — many partners

Bring the pathway together.

Rehabilitation+ connects case managers, probation practitioners, prison teams, community providers, employers, families and the individual in one digital workspace.

Plan earlier

Start resettlement before release with needs assessments, goals, documents, ROTL activity and support plans.

Support at the gate

Coordinate the first critical days and weeks with appointments, referrals, check-ins and partner updates.

Engage users directly

Give people access to their own app, documents, calendar, support network and progress information.

Manage delivery partners

Commission, refer, schedule, monitor and evidence work delivered by supply chain and community providers.

What Rehabilitation+ delivers

Seven capabilities. One connected platform.

1. Pre-release planning

Prisons, resettlement teams and pre-release providers

  • Configurable assessments covering housing, health, employment, finance, family contact, risk and strengths
  • Personalised goal setting for ID, CVs, accommodation and community appointments
  • Secure document repository for CVs, certificates, licences and release documents
  • ROTL planning and placement management with employer/tutor feedback
  • Online training and eAcademy pathways
  • Family, mentor and trusted contact involvement

Why it matters: Fewer people leave custody without the documents, appointments and contacts they need — and probation and community providers receive better information earlier.

2. Through-the-gate support

Prisons, probation, community providers, housing partners

  • Digital handover from prison to probation including release plan, needs, documents and risks
  • One-click referrals to housing, health, employment, substance misuse, mentoring and finance
  • Live referral status and partner updates
  • Appointment scheduling, reminders and attendance tracking
  • Check-in functionality to evidence attendance, location or engagement
  • Escalation alerts for missed appointments or unmet needs

Why it matters: Reduces the risk of people falling between services immediately after release and creates a shared view of what support has been offered — and what has actually happened.

3. Mobile app for users

Prison leavers, people on probation, unpaid work participants

  • Personal calendar for appointments, unpaid work, ROTL placements, reviews and training
  • Automatic reminders and announcements to reduce missed appointments
  • Secure chat with approved staff or support workers
  • Access to personal documents, support plans and local service directories
  • Check-in/out with photo or location verification where configured
  • Feedback tools so individuals can comment on support and request help

Why it matters: People have a clearer sense of routine and next steps. Practitioners spend less time chasing and more time supporting.

4. Unpaid work scheduling

Probation, unpaid work teams and delivery organisations

  • Schedule placements, projects and sessions with calendar visibility
  • Match people to activities based on availability, location, risk, skills and needs
  • Track attendance, lateness, completion, issues and feedback
  • Supervisor management, utilisation rates, PPE inventory and incident recording
  • Mobile app for reminders, directions, check-in/out and communication
  • Management reporting on attendance, utilisation, completion and performance

Why it matters: Less time on manual scheduling, stronger evidence of completion and a clearer view of capacity, utilisation and operational risks.

5. Supply chain management for delivery partners

Community Support delivery partners, primes, voluntary sector, commissioners

  • Partner portal to receive referrals, accept work, update progress and record outcomes
  • Role-based access so each partner sees only the people and tasks relevant to them
  • Automated referral pathways with live status tracking
  • Service directory and resource marketplace across housing, employment, wellbeing and mentoring
  • Shared action planning across delivery partners, probation and other agencies
  • Evidence capture for appointments, interventions, attendance and outcomes
  • Commissioner dashboards on demand, throughput, engagement, completion and partner performance
  • Audit trail across the full delivery chain for governance and quality assurance

Why it matters: Gives delivery partners a practical tool to manage Community Support contract activity, while primes and commissioners see what is happening across the supply chain in real time.

6. Employment, training and ROTL readiness

Prisons, employers, training providers and resettlement services

  • Training pathways through eAcademy linked to goals and release plans
  • Skills and employability records including qualifications, certificates and CVs
  • ROTL placement booking, check-in/out and employer or tutor feedback
  • Employer and provider engagement tools for opportunities and placements
  • AI-supported matching principles to connect people to suitable training or employment

Why it matters: Builds a clearer path from sentence to skills, work experience and employment — and gives staff stronger evidence of readiness and progression.

7. Digital check-ins and compliance support

Probation, ROTL, unpaid work and community appointments

  • Scheduled or selected check-in regimes for appointments, curfew-style checks and placements
  • Time-stamped and geo-located photo check-ins where appropriate and proportionate
  • Automatic compliance reporting and alerts for missed or failed check-ins
  • Flexible monitoring frequency based on risk, need or specific event windows
  • Integration potential with existing systems and APIs

Why it matters: Supports accountability while reducing reliance on manual confirmation calls — and provides data to tailor support where engagement patterns suggest risk or instability.

How Rehabilitation+ works

A single pathway from sentence to stability.

01

Prepare

Assess needs, set goals, collect documents, book training and plan release activity before the person leaves custody.

02

Connect

Bring probation, delivery partners, local services, employers, family and mentors into the support network.

03

Engage

Use the mobile app for calendars, reminders, check-ins, secure messages, documents and feedback.

04

Deliver

Coordinate referrals, unpaid work, ROTL placements, interventions and community support in one workflow.

05

Evidence

Track attendance, completion, outcomes, partner activity and progress across the full pathway.

06

Improve

Use dashboards and audit trails to strengthen commissioning, governance and service improvement.

Built for every partner in the pathway

One platform. Every stakeholder.

For prisons

Earlier release planning, ROTL visibility, document readiness, skills pathways and smoother handover to probation.

For delivery partners

Referral management, caseload visibility, secure updates, appointment recording and evidence of outcomes.

For employers & training providers

A safe way to contribute to skills, placements, feedback and employment pathways.

For probation

Reduced admin, clearer appointments, user engagement, unpaid work coordination and better partner oversight.

For commissioners

Live management information across demand, throughput, delivery performance and outcome achievement.

For individuals

A single app for appointments, documents, messages, goals, check-ins and local support.

Outcomes

Measurable impact across the rehabilitation pathway.

See how Rehabilitation+ can support your prison, probation region or Community Support delivery model. We can configure a demonstration around pre-release planning, through-the-gate support, unpaid work, delivery partner referrals or your full resettlement pathway.

Book a demo
  • Better release readiness — more people leave custody with documents, appointments and support in place
  • Stronger through-the-gate continuity — less duplication and fewer gaps between prison, probation and community
  • Higher engagement — individuals see their plan, receive reminders and track progress
  • Reduced administration — practitioners spend less time chasing and more time supporting
  • Clearer partner performance — evidence of activity, quality and outcomes across the supply chain
  • Improved rehabilitation insight — see what is delivered, where demand sits and what is changing over time